Q: Should I leave the plastic wrap on the container during the cooking process?
A: Yes, do not open the plastic wrap until after cooking is complete for our single-serve entrées. Please refer to the instructions on each package for the most up-to-date instructions.
Q: If I don’t have a microwave, can I prepare your products on the stove or in the oven?
A: Tai Pei entrées (11–14.2 oz) were designed to be prepared in the microwave. However, some of our appetizers, such as Egg Rolls and Potstickers, can be prepared on the stove or in the oven. Please refer to the package directions for specific preparation information.
Q: Do you have any tips for heating your products in the microwave?
A: Read the directions on the package before beginning. Remember that microwave ovens vary in their rate of cooking. Compact ovens may heat more slowly than full-size ovens. Use the cooking/heating time given on the food package as a guide.
Q: Do I have to defrost your products before cooking?
A: It is not necessary to defrost our products prior to cooking. Our meals and appetizers were created with the ease and convenience of our consumers in mind. Therefore, they can go directly from the freezer to the microwave, stove top or oven. Refer to the cooking/heating instructions provided on the package.